Ralph's has 2 full time, Gold Star service technicians that have 30 years combined experience. Billy Kling & Nolan Rettig provide in house service Monday - Friday 9:00am - 5:00pm. They cover a very large service area. The service rate for most local calls is $80 which is for the trip & the 1st hour of labor, plus parts. Most calls are completed within 1 hour.



We have an extensive parts department for just about every brand of appliance. If we do not have it, we are happy to order it for you and have it the next day in most cases.


Ralph’s offers Gold Star Delivery. Ralph’s uses his own trucks and delivery men. “We just don’t drop them off in a box. We deliver, we install and haul away the old.”

Professional installation is recommended on certain products, and in some cases necessary to ensure warranty protection coverage. Your Ralph’s Joy of Living Customer Service Representative can help you decide which installation options are best for you. And, be sure to ask about possible delivery incentives and/or rebates available in your area.


We just don’t sell you an appliance or TV. We will install your new dishwasher, wall oven, gas range, or Sub-Zero refrigerator.

Additional Services

We also offer the service of wall mounting flat panel TV’s and installing surround sound systems.

Employee Profiles

Services Nolan


Worked: 7 Years

  • Favorite Team: Jacksonville Jaguars
  • Favorite Food: Pizza
  • Favorite Appliance: Ralph's Sub Zero
  • Hobby Outside: Golfing
  • Born: Tiffin, Ohio
Services Billy


Worked: 11 Years

  • Favorite Team: Kentucky Wildcats Basketball
  • Favorite Food: Pizza
  • Favorite Appliance: Speed Queen
  • Hobby Outside: Working on Cars
  • Born: Ravenna, Ohio